Permanent Jewellery Service by Eden Zoe
The ultimate jewellery experience with Eden Zoe. It’s painless, safe, and clasp-less! You can choose from our curated selection of 14k gold filled, 14k rose gold filled, or sterling silver chains that can be made into a bracelet, necklace, or anklet. We make it perfectly to fit YOU!
Booking an appointment in our Studio: Each appointment takes 20-25 minutes and is scheduled for one person. If you are planning on coming with friends, please schedule a time slot for each person.
A $25 non-refundable deposit is required to book your appointment which will be deducted from your order total on the day. Prices vary depending on the chain chosen. Please note: The studio location will be provided in your confirmation email.
Deposits are non-refundable. If you need to reschedule your appointment, we will move your deposit to your new appointment date. You must reschedule within 24 hours of your original appointment. Your deposit will be held for your future appointment. If you are a no show to your appointment, your deposit will be forfeited.
Late and No Shows:
We allow a grace period of 5 minutes from the time of your appointment. If you miss this window, you may be required to reschedule your appointment as we may not have enough time to complete your service and your deposit will be forfeited.
All permanent and custom services are non-refundable.
We ensure the integrity of our weld before your appointment is complete. However, things happen! Just because our pieces are designed to be permanent, it does not mean they're indestructible. If you need to remove your piece, or your welded jewellery comes off for any reason, please contact us at firstname.lastname@example.org to schedule a re-weld. First re-weld is free. Any further welds are $25.
If your jewellery is not in its original form and has been stretched beyond repair, a new piece will need to be purchased. We are not responsible for lost jewellery.
If you have any additional questions, please reach out to us by email at email@example.com